Universal Scientific Industrial Company deploys RiverOne supply chain solution
Universal Scientific Industrial Company Ltd. (USI), a Taiwan-headquartered leader in the design and manufacturing services industry has selected the INTERACTIVE software suite from RiverOne Inc., Irvine, Calif., to manage its global supply chain programs. USI offers end-to-end service from product plan to after sale service, and uses the INTERACTIVE solutions to power global inventory hubs, including vendor managed inventory (VMI) programs, for the USI customer base.
RiverOne’s INTERACTIVE software suite will provide all USI customers, third-party logistics providers and employees a single, private view into products at rest and in motion. Real-time alerts will notify users of critical supply chain events, which can be acted upon through the user interface, or their existing enterprise resource planning or supply chain management software. Companies will be able to connect and exchange information through different electronic standards such as EDI, XML and RosettaNet, as well as through a multi-language, Web-based user interface.
“We work closely with our customers to ensure that our services consistently exceed expectations,” says Luke Chu, CIO of USI. “We recognize the need for a single environment to communicate, view and manage supply chain information across multiple tiers and diverse geographic locations. After evaluating many technology providers, we have determined that RiverOne will provide the most value to USI and its customers.”
USI has experienced positive results associated with its deployment of RiverOne INTERACTIVE. Employee productivity gains have been reported due to the automation of supply chain processes, proactive notification of exception events and the ability to quickly respond to supply chain issues. In addition, USI has been able to reduce finished goods inventory and improve days-to-cash.
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